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  1. MONI
  2. Mobile and prepaid cards top-ups

Mobile and prepaid cards top-ups

⚙️ How it works

  • How does it work?
  • To which countries and telephone operators can I send top-ups?
  • How do I use my prepaid card coupon?
  • Can I top up any phone number?
  • How do I know what is included in the top-up I receive?

🛍 My order

  • I bought a top-up on MONI but the phone has still not been credited, what can I do?
  • Where can I find the PIN code for my top-up?
  • The PIN code is not valid, what can I do?
  • I made a mistake in my order, can I cancel it and get my money back?
  • I need an invoice for my top-up, where can I get one?
  • I think I've been scammed, what can I do?

🎁 MoniPlus subscription

  • What are Moniplus subscriptions for?
  • I am a subscriber to MoniPlus but I still paid a fee
  • How do I cancel my subscription?
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