Please note that all transactions carried out on our pages are secured by the 3D Secure system.
However, if you think you have been scammed by someone revealing confidential information (credit card details, top-up PIN code, 3DS validation without verification, etc.) or if you notice a debit on your account for which you are not responsible, we invite you to :
- Immediately stop payment on your card to prevent any recurrence
- File a complaint with the police
Finally, as indicated in our General Terms and Conditions of Sale, as top-ups and PIN codes are sent instantly, it is impossible to modify them or cancel the transaction.